Privacy Policy

This Privacy Policy forms part of the Terms and Conditions of use our website

We are committed to protecting the privacy of our Users.

The information we collect from you is only that required by us and/or our Partners in order to provide you with the information you have requested Except as provided in this Privacy Policy we do not supply your personal information to any other person unless you have expressly authorised us to do so.

By registering (where registration is available) to use the Services and by using this Site generally you will be deemed to consent to our use of your personal information in the ways indicated.

 

Personal Information

We will not pass on your personal information to any other person unless you authorise us to do so and except when we believe the law requires or as set out in this Privacy Policy. To this end we may pass your information to our Partners and agents authorised to act for and on our behalf. To sign up with us you must provide your e-mail address, name and create a password. You may also be asked to provide your postcode, date of birth and other personal information. The information collected on signing up may be used to send messages (including via email and sms messaging) for the following purposes:

  1. To allow us to send messages to you when managing enquiries online
  2. To allow us to contact you for user service, if necessary
  3. To customise the content of our site to meet your specific needs
  4. To make product improvements
  5. To keep you informed of new features and products

 

General Information

In general we gather data about all of our users collectively such as what areas and services Users visit most frequently, we only use such data in the aggregate. We may record and share non-personal aggregated data with our Partners in order to determine what is most beneficial for our Users and how we can continually improve the Site.

 

Co-branded Pages

Any information that you enter may become the property of both us and our Partners in the use of the Site. In that instance, we are not responsible for any of the information received by our Partners. In some instances personal information may be passed from us to our Partners in order to automatically pre-fill fields on their websites. While we make all effort to protect your privacy when negotiating our Partnerships we are not responsible for their use of your personal information. To that end we encourage you to read our Partners privacy statements or request them directly from our Partners in the event they are not readily available.

 

User Responses

Online Surveys

We value opinions and comments from Users so we may from time to time conduct online surveys. Participation in these surveys is entirely optional for all Users. Typically, the information is aggregated and used to make improvements to the Site and to develop appealing content, features and promotions for Users. Survey participants are anonymous unless otherwise stated in the survey.

Feedback

Please submit any feedback to us. Feedback is used primarily for internal purposes to aid us in improving the Site. Any feedback submitted becomes our property. We may use this feedback such as success stories for marketing purposes or to contact you for further feedback on the Site. We will seek your written or email approval should we want to use your personal success story for marketing purposes.

 

Information Collection

Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We may use cookies in several ways. We use cookies to keep track of your preferences and for us to track usage of the Site. Most web browsers automatically accept cookies but, if you prefer, you can edit your browser options to block them in the future.

IP Addresses

We may collect IP addresses to help diagnose problems with our servers and for system administration. We shall only use these addresses for technical and tracking purposes unless otherwise required by the law.

Log Files

We capture industry standard information solely for the purposes of analysis. Information contained in log files is intended for internal use only and will not be disclosed to our Partners. The aggregate logged information is not linked to any personally identifiable information.